Inboxes That Think.
APIs That Deliver.
Memory, intent classification, actions, and goals. Give your AI agents the infrastructure to read, understand, and respond to email autonomously.
Three layers. One intelligent agent.
Configure the brain, connect the actions, define success — and let your agent handle the rest.
Three layers. One intelligent agent.
Configure the brain, connect the actions, define success — and let your agent handle the rest.
Brain
"What should the AI know?"
Actions
"What can the AI do?"
Outcomes
"How do we know it worked?"
Everything your AI agent needs
Memory, intent classification, actions, and email delivery — all in one platform.
Every email → Agent-ready
Intent, sentiment, extracted data. Ready for your AI to take action.
{
"subject": "Need refund for order #12345",
"from": "john@customer.com",
"intent": "refund_request",
"urgency": "high",
"sentiment": "frustrated",
"summary": "Customer requesting refund...",
"extracted": {
"order_id": "12345",
"amount": "$99.00",
"reason": "item_damaged"
}
}Human when needed
AI detects complex issues and escalates to human agents automatically. Never miss a critical customer request.
Dynamic intent types,
based on the context
Auto-classified on every inbound email, so your agent can route and respond intelligently.
Webhooks
Real-time events
Custom Domains
DKIM, SPF, DMARC
Knowledge Base
Your agent has access to docs, FAQs, and context it needs to respond accurately.
AI Memory
Context that persists
Built for AI agents that handle email
From support to sales, AIThreads powers autonomous AI agents across industries.
"AIThreads cut our support response time by 80%. The AI understands context better than any tool we've tried."
Built for AI agents, not retrofitted
Traditional email APIs and help desks weren't designed for autonomous agents. AIThreads gives your AI the infrastructure it needs to handle email end-to-end.
| AIThreads | Email APIs | Help Desks | |
|---|---|---|---|
| Thread management | ✓ Native | ✗ DIY | ~ Limited |
| Intent classification | ✓ Built-in | ✗ DIY | ~ Add-on |
| Participant memory | ✓ Cross-thread | ✗ None | ✗ Per-ticket |
| Structured extraction | ✓ Custom schema | ✗ DIY | ✗ None |
| Real-time webhooks | ✓ <100ms | ~ Polling | ~ Slower |
| Agent testing | ✓ Simulator | ✗ Real email | ✗ None |
| Custom domains | ✓ DKIM/SPF/DMARC | ✓ Available | ~ Limited |
| Agent memory | ✓ Built-in | ✗ DIY | ~ Add-on |
| Smart escalation | ✓ Auto-detect | ✗ None | ✓ Manual |
| API-first design | ✓ Full control | ✓ Yes | ✗ Limited |
Hidden gems you didn't know you needed
Small features that make a big difference when you're running AI agents in production.
Noise Gate
Auto-filters OOO replies, newsletters, and no-reply bounces before they hit your LLM. Saves tokens, prevents spam replies.
Chaos Monkey Simulator
Test your AI agent without sending real emails. Simulate angry customers, edge cases, and stress scenarios.
Structured Data Extraction
Define a JSON Schema. AIThreads extracts order IDs, customer info, and issue types automatically from every email.
Bounce Protection
Automatic suppression list management. Bad addresses are blocked before they hurt your sender reputation.
Smart Escalation
AI detects frustrated customers and complex issues. Routes to humans instantly — no rules to configure.
Sentiment & Priority
Every inbound email analyzed for tone and urgency. Surface angry customers and urgent issues immediately.
Ready to build your AI agent?
Start free with 1 inbox and 1,000 emails/month. No credit card.